The Indian government has updated its Sugamya Bharat App, making it more user-friendly with an AI chatbot to better support Divyangjan and elderly citizens. The platform allows users to report accessibility issues in public spaces and infrastructure, helping to create a more inclusive and barrier-free environment for all.
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The Ministry of Social Justice & Empowerment has revamped the Sugamya Bharat App (SBA) to better support Divyangjan (persons with disabilities) and elderly citizens.
It was launched in 2021 by the Department of Empowerment of Persons with Disabilities (DEPwD).
It is a crowdsourcing platform that empowers citizens to identify and flag barriers in public infrastructure, transportation, and information and communication technology (ICT) systems.
The app is a key component of the Accessible India Campaign (Sugamya Bharat Abhiyan).
Recent Updates
The Sugamya Bharat Abhiyan, or the Accessible India Campaign, is a nationwide initiative by the Ministry of Social Justice & Empowerment to create a barrier-free and inclusive society for Persons with Disabilities (Divyangjan).
It was launched by the Prime Minister on the International Day of Persons with Disabilities on December 3, 2015, to ensure universal accessibility for all citizens.
Aligns with both domestic and international commitments
Rights of Persons with Disabilities Act, 2016 => This Act replaced the Persons with Disabilities Act of 1995 and mandates equal opportunities and non-discrimination for persons with disabilities. The campaign is a crucial instrument for implementing the provisions of this Act.
UN Convention on the Rights of Persons with Disabilities (UNCRPD) => India is a signatory to this convention since 2007. The campaign is in line with Article 9 of the UNCRPD, which calls for ensuring accessibility for persons with disabilities.
Core Objectives
Accessible Physical Environment => Making public buildings, such as government offices, hospitals, schools, and railway stations, accessible to everyone. This includes features like ramps, accessible toilets, and clear signage.
Accessible Transportation System => Make public transport, including buses, trains, and airplanes, accessible for persons with disabilities.
Accessible Information and Communication Technology (ICT) Ecosystem => Making websites, mobile applications, and public documents accessible to all. This includes features like screen reader support and text-to-speech options.
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