NEW SYSTEM TO IDENTIFY SCAM CALLS

Source: TimesNow

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Context

The Indian Department of Telecom (DoT) has implemented a new system aimed at combating phone scams by helping users identify legitimate calls from banks, government agencies, and other trusted institutions.

Details

Key Features of the New System

• Dedicated Phone Number Series:
  • 10-digit Numbers Starting with 160: A new phone number series starting with 160 has been introduced. These numbers will be used exclusively for service and transactional calls from trusted sources.
• Unique Identifier Codes:
  • First Two Digits (AB): Represent the telecom circle (area) where the call originates. For example, "11" for Delhi and "22" for Mumbai.
  • Third Digit (C): Indicates the telecom operator (e.g., Airtel, Jio, Vodafone-Idea).
  • Last Three Digits (XXX): A unique identifier for the calling entity (e.g., a bank, government department).
• Example Numbers:
  • A call from a government department in Delhi using Airtel might appear as 160111XXX.
  • A call from a bank using Jio could be 1601ABCXXX, where "C" denotes Jio's specific code.
• Verification and Transparency:
  • Telecom Service Providers (TSPs): TSPs are responsible for verifying entities requesting a 160 series number. They must ensure that these numbers are used only for legitimate service and transactional calls.

Benefits

• Increased Caller Identification: This system provides more information about incoming calls, helping users distinguish between legitimate and potential scam calls.
• Enhanced Security: By identifying the source and authenticity of calls, users are better protected against scams.
• Awareness and Caution: Users are advised to be cautious of calls that do not follow this format, especially those asking for personal or financial information.

Sources:

TimesNow