IAS Gyan

Daily News Analysis

Railways business development portal

11th January, 2021 GOVERNANCE

Context: Railway Minister launched the freight business development portal, a portal designed to replace physical processes with online ones to minimise the need of human-to-human interaction.

  • It will help them use rail mode seamlessly.
  • The Indian Railways is benchmarking this portal with other railways globally to make it the best,

Business development

  • For customers new to rail, the business development portal guides them to search the most suitable terminal with detail of various terminal facilities and logistics services available, assisting them to choose the right wagon, presenting the expected charges and estimated time for their planned freight transportation.
  • A new customer can register on this portal and place demand for wagons.
  • The personalised dashboard of freight business portal provides customers a view with their business in railways, outstanding indents, on-run consignments, status of various interactions and facility to apply for various services and raising concerns, among others.
  • Customers also get to know about discount schemes, diversion, rebooking, demurrage and wharfage waivers, stacking permissions.
  • They can also get to know about rake allotments and pendency or maturity of indents at various freight terminals.
  • The website also has specific pages for commodities such as coal, minerals, foodgrain, flour and pulses, cement and clinker, chemical manure, iron and steel, petroleum products, container services and automobile, according to the official release.

https://www.thehindubusinessline.com/economy/logistics/eye-on-freight-customers-goyal-launches-railways-business-development-portal/article33500974.ece