RIGHT TO REPAIR
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In News
- The Ministry of Consumer Affairs, Food and Public Distribution have set up a committee to develop a comprehensive framework for 'Right to Repair’.
- The Committee is chaired by Nidhi Khare.
Background
- Normally the manufacturers maintain control over the supply of spare parts, including their design.
- The Union government has raised concern over this, and stated that this kind of monopoly on repair processes violates the customer's "right to choose".
- Warranty cards of many products highlight that products repaired from the outside would not be recognised by the makers and the customers would also lose their warranty benefit.
Details
- Recently, the committee for ‘Right to Repair’ held its first meeting where essential sectors for 'Right to Repair' were identified.
- The members have discussed key issues including farming equipment, mobile phones/ tablets, consumer durables and automobiles/automobile equipment were listed out.
- They raised concern over various issues including;
- Several Companies avoid the publication of manuals that can help users to make repairs easily.
- Manufacturers have control over spare parts.
- Monopoly on repair parts and processes violates the customer's "right to choose".
- They discussed various international practices and steps that have been taken by other countries.
- The Committee has given many suggestions including:
- Companies should provide complete knowledge and access to manuals, and software updates.
- The parts and tools of devices should be made available to third parties, including individuals so that the product can be repaired in case of minor issues.
- The Committee highlighted that once “Right to Repair” is adopted in India, it will become a "game-changer" for the sustainability of the products and also promote employment generation.
Right to Repair
- The core value behind the 'Right to Repair' is that when customers buy a product, they own it completely, and they have the right to repair and modify the product with ease and at a reasonable cost, without being dependent on the manufacturers.
- The objective is to empower consumers, coordinate trade between the original equipment manufacturers and the third-party buyers and sellers, and reduce e-waste.
- The ‘Right to Repair’ has been recognised in many countries, including the US, UK and European Union