Gig Workers

IS THE 10-MINUTE DELIVERY MODEL NECESSARY?

Rapid expansion of the Q-commerce model, promising 10-minute deliveries, has created a socio-economic dilemma. While offering consumer convenience and generating gig employment, it imposes high costs on worker welfare, road safety, and traditional local retailers. This model, characterised by dark stores and algorithmic management, operates in a regulatory grey area.

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QUICK DELIVERY APPS EXPLOITING GIG WORKERS

India’s quick commerce boom, led by Blinkit and Zepto, depends on gig workers facing insecure pay, no social security, and algorithmic pressure. Though the Code on Social Security offers safeguards, delays persist. Rajasthan Platform Based Gig Workers Act shows a way forward, demanding strong laws, algorithmic accountability, and consumer awareness.

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WELFARE OF GIG WORKERS: KARNATAKA MODEL

The Karnataka Platform Based Gig Workers (Social Security and Welfare) Ordinance, 2025, aims to address issues like precarious employment, income volatility, lack of social security, poor working conditions, and algorithmic control in India's gig economy, which is expected to employ 23.5 million workers by 2029-30.

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