STATIC QUESTIONS ::25-JUNE-2019:: Governance - GS II

Q1. Citizen charters have been criticized for enabling anonymous bureaucracy over accountable bureaucracy. Elucidate.(10 marks)

Q2. NGOs in India have been facing a crisis of credibility and legitimacy of NGOs. Discuss the reasons behind such a crisis and suggest ways in which reforms can be made in their regulatory structure.(15 marks)